FAQs
A. Reservations at our store can be made via the online reservation form on our website.
For reservation details, please check the link below.
▶ https://reserva.be/kazama85
A. We will check the deposit status here and contact you as soon as it is confirmed.
Please note that depending on the volume of inquiries, it may take some time to confirm.
A. The hanko we can recommend will vary depending on your intended use (e.g., registered seal, bank seal) and budget.
Please watch the "How to choose a hanko" video from the link below first.
https://youtu.be/c34NX0COQ7g?si=tdoD0152BfeZeLHa
A. Whether changes can be made depends on the production progress.
Please contact us as soon as possible with the following information:
・Order number
・Your name
・Details of the changes you wish to make
We will do our best to accommodate your request, but please note that changes may not be possible if the engraving process has already begun.
A. Yes, it is possible.
Since changing to express finishing requires modifying your order, please contact us by phone or through the inquiry form if possible.
A. The estimated current delivery time is available on our mail order page.
Please check it via the link below.
▶https://shop.kazama-inbou.com/